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Overview
Orders are processed and delivered to the shipping company within 24-96 hours after confirmation of payment and depending on peak seasons.
For shipments outside the Italian or European borders, shipping costs and delivery times may vary.
For shipments to countries outside the European Union, any customs import charges shall be payable by the recipient.
| COUNTRY | SHIPPING COST |
| Italy | Standard shipping: €6 Orders over €100: Free |
| Spain and Poland | Standard shipping: €9 Orders over €150: Free |
| Austria, Belgium, Czech Republic, Denmark, Finland, France, Greece, Hungary, Ireland, United Kingdom, Luxembourg, Monaco, Netherlands, Portugal, Sweden, Germany, Bulgaria, Romania, Bosnia and Herzegovina,Vatican, Croatia, Estonia, Gibraltar, Iceland, Latvia, Liechtenstein, Lithuania, Montenegro, San Marino, Slovakia, Slovenia, Albania, Cyprus, Andorra, Switzerland | Standard shipping: €19 Orders over €250: Free |
| USA and Canada | Standard shipping under $150: $20 Standard shipping between €150 – €250: €10 Orders over $250: Free |
| Australia, New Zealand | Standard shipping: €39 |
| Argentina, Brazil, Isral | Standard shipping: €39 |
| Japan, South Korea | Standard shipping: €39 |
| Saudi Arabia, United Arab Emirates, Kuwait, Bahrain, Qatar, Brunei | Standard shipping: €39 |
| SAR Hong Kong, Bangladesh, Bhutan, Cambodia, China, Philippines, India, Indonesia, Laos, Malaysia, Myanmar (Burma), Nepal, Macao SAR, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam | Standard shipping: €39 |
| Thailand, Vietnam Russia, Ukraine, Georgia, Moldova, Kazakhstan, Uzbekistan, Belarus, Afghanistan, Azerbaijan, Kyrgyzstan, Lebanon, Tajikistan, Turkmenistan | Standard shipping: €29 |
PAYMENT
The MVP Wardrobe online boutique accepts several payment methods:
Credit Card
Paypal
Scalapay (Only in Italy)
RETURN AND EXCHANGE
All returns must be made, no later than 14 working days from the date of receipt of the products, by sending an e-mail to info@mvpwardrobe-usa.com or filling out the form by accessing your private area.
The cost of the return in Italy is €6 and is charged to the customer, it is free of charge for all orders over €100.
Service costs for returns from abroad shall be borne by the customer.
Please contact us at info@mvpwardrobe-usa.com explaining the reason for the return and your order number.
We will send you the coordinates necessary for the return and, once the order arrives at our warehouse, we will start the refund procedure.
If you need to change size or article, the cost of the service is borne by the customer.
Please contact us at: info@mvpwardrobe-usa.com explaining the reason for the change and the order number.
As soon as we receive the parcel containing the article to be exchanged, we will send the new order.
REFUND POLICY
The refund will be made within 30 working days of receipt of the return and the amount, less any shipping costs, will be credited back to you using the same payment method.
CUSTOMER AREA
You can place an order as a guest without creating an account. However, without an account you will not be able to monitor the status of the order or its return. We recommend that you create an account in order to access your order history and personal information.